I ordered a sample of the lemon ginger body wash scrub gel and 9 others in March 2025. The sample of the product was amazing. It was thick and fragrant and very rich. I had a lot of issues with the company when attempting to place my bulk order. I was offered a price per unit then it was changed afterwards. I just received the bulk order after spending thousands of dollars and they sent a cheap watered down version of the original sample. it stinks. it is poor quality and the company is not doing anything to solve the problem. I will NEVER order from this company again. They are dishonest and I should have trusted my instincts when I realized they were deceptive during the ordering process. DO NOT BUY IF YOU HAVE A HIGH QUALITY BRAND!!!

サプライヤーからの回答:
Dear Kimora, for the price, we gave you the best price for scent you ordered at last. For the product, you can show a picture for both the sample and the bulk order product. We don't think there is any quality problem for the bulk order products. For the sample, it is in transparent bottle, but for bulk order, it is in white bottle. It may affect the appearance in different bottles. For the scent, it is same one as for sample and bulk order product. The issue you mentioned about are too subjective. You said it is too watery. But we check your video and our in stock bulk product, it is not. It is not too thick or too watery. It is easy to pump out the product. If the product is too thick, it is difficult to pump out. When your customers complained about it, you will say it is our problem then.
09 Oct 2025